We ship from United States, Minnesota (we are based in Hopkins near Minneapolis) and only items in stock! Free shipping for US orders over 20$! *exceptions apply. For orders bellow 20$, we charge 4$ for shipping. Order processing takes approximately 1-2 working days and delivery via USPS 1-4 working days in the mainland United States depending on your location. Delivery date is not guaranteed, as it depends on USPS capacity. You will get a tracking number, so you can monitor location of your package.
For digital pdf patterns we provide instant delivery. You will receive an email with download link. COPYRIGHT Please do not use PDF or printed version of my patterns for reselling. Also the representation on any free web resource is prohibited. Please understand me as the owner. If you have something to discuss please contact me and I'm sure we can work it out together.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. Returns are only accepted, if the item packaging is in not opened and in full condition.
First purchase from this vender. Positive transaction: item was on sale, free shipping, arrived as described. The BEH cross stich has a colored chart and presorted floss. All good.
